Privacy Policy

Last Updated: October 20, 2026

Overview

Thank you for visiting nuvyrenn.com (the “Website”).

This Privacy Policy describes how nuvyrenn, operated by Wenzhou Hangyun Network Technology Co., Ltd., collects, uses, retains, and protects personal information when you browse our Website, place orders, contact customer support, or use our services.

The information processed depends on your interactions with us and the features and services available on our Website.

Our business is based in China. Personal information may also be processed in other countries where our service providers operate.

Information We Collect

Information You Provide to Us

We may collect information you provide when you:

• Place or manage an order;

• Create or update an account, where available;

• Subscribe to marketing communications, where offered;

• Participate in surveys or promotions, where offered;

• Contact our customer support team.

This information may include:

• Name;

• Email address;

• Phone number;

• Shipping and billing addresses;

• Order details and purchase history;

• Payment status and transaction references;

• Information you include in messages or supporting attachments.

Payments are processed through the payment providers available at checkout. Please do not send complete payment card numbers or card security codes to customer support.

If you provide information about another person, you must have permission or another valid basis to provide it.

Information Collected Automatically

Depending on the technologies enabled on our Website, we may automatically collect:

• IP address;

• Browser and device information;

• Device or cookie identifiers;

• Pages viewed and navigation activity;

• Shopping cart interactions;

• Referral sources;

• Interactions with emails or advertising, where those features are used.

This information may be collected through cookies, pixels, server logs, analytics tools, and similar technologies.

We use this information to operate the Website, understand how visitors use it, improve performance, and help detect fraud or security issues. Where advertising tools are enabled, information may also be used to measure advertising performance or provide relevant advertisements, subject to applicable requirements and your privacy choices.

Information Received From Third Parties

We may receive information from service providers involved in operating our store, including:

• E-commerce platform providers, including Shopify;

• Payment processors;

• Shipping and fulfillment providers;

• Fraud prevention services;

• Customer support platforms;

• Analytics or advertising providers, where used.

This may include payment confirmation, delivery updates, fraud screening results, or information about interactions with our Website.

How We Use Your Information

We may use personal information to:

• Process orders and arrange delivery;

• Send order confirmations and shipping updates;

• Manage payments and transaction records;

• Respond to inquiries and provide customer support;

• Handle cancellations, returns, and refunds;

• Maintain accounts, where available;

• Improve our Website and services;

• Detect fraud and protect Website security;

• Maintain business records and meet legal obligations;

• Send marketing communications where permitted;

• Measure advertising performance where relevant tools are used.

Where consent is required for a particular activity, we will seek it through the applicable Website feature or communication channel.

How We Share Your Information

We may disclose personal information to service providers that help us operate our store, including providers of hosting, payments, shipping, fulfillment, customer support, security, and analytics.

Where advertising services are used, information about Website interactions may be disclosed to advertising partners, subject to applicable requirements and privacy choices.

We may also disclose information:

• When necessary to comply with applicable laws or valid legal requests;

• To investigate fraud or protect legal rights and security;

• In connection with a merger, acquisition, or transfer of business assets, subject to applicable requirements;

• At your direction or with your consent.

Service providers may also handle certain information under their own privacy policies.

International Processing

Because our business is based in China and our providers may operate internationally, your personal information may be processed outside your state or country of residence.

Privacy protections may differ between locations. Where applicable laws require safeguards for international transfers, we will use the required safeguards.

Data Storage and Retention

We retain personal information for as long as reasonably necessary to:

• Fulfill orders and provide requested services;

• Handle customer support, returns, and refunds;

• Maintain required transaction and business records;

• Meet legal obligations;

• Resolve disputes and prevent fraud.

Retention periods vary according to the type of information and the purpose for which it is used.

When information is no longer needed, we take reasonable steps to delete, anonymize, or otherwise dispose of it securely, subject to applicable retention requirements.

Your Privacy Choices and Rights

Depending on your location and applicable laws, you may have rights to:

• Request access to personal information;

• Correct inaccurate information;

• Request deletion;

• Obtain a portable copy of certain information;

• Opt out of certain uses or disclosures, including targeted advertising or the sale or sharing of personal information, where applicable;

• Withdraw consent where processing relies on consent;

• Appeal a decision about a privacy request, where applicable.

To submit a request, contact service@nuvyrenn.com.

We may ask for information reasonably necessary to verify your identity and process your request. An authorized representative may submit a request where permitted, subject to verification of their authority.

If you wish to appeal our response, reply to our decision email and state that you are requesting an appeal.

We will not discriminate against you for exercising privacy rights provided by applicable laws.

Marketing Preferences

You can unsubscribe from promotional emails using the unsubscribe link in the message or by contacting us.

Opting out of marketing does not prevent us from sending necessary order updates, shipping notifications, or responses to your support requests.

Cookies and Tracking Technologies

We may use cookies and similar technologies to support shopping cart functions, remember preferences, maintain security, analyze Website use, and support advertising where enabled.

You can manage cookies through your browser settings and any privacy controls available on our Website. Disabling certain cookies may affect Website functionality.

Where applicable, you may also request assistance with advertising-related privacy choices by emailing service@nuvyrenn.com.

Security of Personal Information

We use reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, loss, or disclosure.

No method of electronic transmission or storage is completely secure.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our services or information practices.

The updated version will be posted on this page with a revised date. Additional notice or consent will be provided where required by applicable laws.

Contact Us

If you have questions about this Privacy Policy or wish to make a privacy request, please contact us:

Brand Name:
nuvyrenn

Company Name:
Wenzhou Hangyun Network Technology Co., Ltd.

Website:
nuvyrenn.com

Business Address:
3rd Floor, Cangzhongyi Technology Building, No. 288 Tongfu Road, South of Huancheng North Road, Lingxi Town, Cangnan County, Wenzhou City, Zhejiang Province, China

Email:
service@nuvyrenn.com

Phone:
+86 0577-68705333

Customer Service Hours:
Monday–Friday, 9:00 AM–6:00 PM China Standard Time (UTC+8)

nuvyrenn is operated and managed by Wenzhou Hangyun Network Technology Co., Ltd.